Terms of Service

Version 1.0 · Effective from 9 August 2026

1. Who we are

AfterWorc is operated by Afterworc OÜ, a private limited company incorporated in the Republic of Estonia, registry code 17554808, VAT number EE103008226, registered address Mäealuse tn 10/2, Mustamäe linnaosa, Tallinn, Harju maakond, 12618, Estonia ("AfterWorc", "we", "us").

Contact: info@afterworc.com.

These Terms of Service ("Terms") govern your use of the AfterWorc platform at afterworc.com and all services provided through it. By creating an account you accept these Terms and confirm that you have read our Privacy Policy.

2. Definitions

• Platform — the AfterWorc website, applications and services.
• User — any person or organisation with an AfterWorc account.
• Professional — a User offering services through the Platform.
• Client — a User seeking services through the Platform.
• Offer — a service package published by a Professional.
• Brief — a description of work published by a Client.
• Deal — an agreement concluded between a Client and a Professional through the Platform.
• Balance — funds recorded on your internal account with AfterWorc.
• Escrow — funds held by AfterWorc under a Deal until release.

3. Eligibility and accounts

3.1. You must be at least 18 years old and have legal capacity to enter into contracts. The Platform is not intended for children.

3.2. You register with a working email address, which you must confirm. You are responsible for the accuracy of the information you provide and for keeping it current.

3.3. You are responsible for the security of your credentials. Two-factor authentication is mandatory once your Balance is non-zero and for all administrative roles. Notify us immediately at info@afterworc.com if you suspect unauthorised access.

3.4. One person or organisation may hold one account. Accounts may not be sold, rented or transferred.

3.5. An organisation account is administered by natural persons acting on its behalf. The organisation is responsible for the acts of its members on the Platform.

4. Verification levels

AfterWorc operates three verification levels. The level is displayed on your profile and affects your visibility in search results.

• Registered — the email address has been confirmed. Available immediately.
• Verified — identity has been confirmed through an identity verification check. Documents are processed by a specialist provider; we describe this in the Privacy Policy.
• Worc-Checked — the highest level. It is granted only after a live interview and reference checks conducted by a person, never automatically and never by an algorithm.

We may withdraw a verification level if the information on which it was granted proves to be inaccurate. You will be told the reason.

5. What AfterWorc is, and what it is not

5.1. AfterWorc is an intermediary. We provide the space in which Clients and Professionals find each other, agree terms and settle payment.

5.2. We are not a party to the Deal. The contract for the work is concluded between the Client and the Professional. We are not the employer of any Professional and do not direct how work is performed.

5.3. We do not guarantee that any Client will find a suitable Professional, that any Professional will find work, or that any particular outcome or quality will be achieved. Verification levels describe checks we have carried out; they are not a warranty of performance.

5.4. Professionals are responsible for their own tax and social security obligations, business registration where required, and compliance with the law of their place of residence and place of performance. Where the law requires us to report information about your activity on the Platform to tax authorities, we will do so and will tell you what has been reported.

6. Rules of conduct

You may not use the Platform to:

• provide false information about your identity, qualifications, references or experience;
• publish content that is unlawful, discriminatory, defamatory, or infringes the rights of others;
• offer or request work that is unlawful, or that circumvents employment, tax or sanctions law;
• upload malware, attempt to gain unauthorised access, scrape the Platform in bulk, or otherwise interfere with its operation;
• harass or abuse other Users or our staff;
• create fake accounts, manipulate ratings, or place or solicit reviews that do not reflect a real Deal;
• use another User's account, or allow another person to use yours.

7. Offers, briefs and contact outside the Platform

7.1. You are responsible for the content you publish. Content may be moderated before or after publication (section 13).

7.2. Ranking of search results is based on relevance to the query, verification level, completeness of the profile, rating, activity and, where applicable, paid promotion. Paid placements are labelled as such.

7.3. Taking a Deal off the Platform to avoid the commission is a breach of these Terms. Where the Platform introduced the parties, the Deal belongs on the Platform. This does not restrict work between parties who already had a relationship independent of AfterWorc.

8. Deals

8.1. A Deal is concluded when both parties accept the terms recorded on the Platform: scope, price, currency, deadline and, where used, milestones.

8.2. Work is delivered through the Platform. Delivered work is accepted by the Client, or is accepted automatically after the acceptance period recorded on the Deal has passed without a response. Automatic acceptance releases payment.

8.3. Either party may raise a dispute before acceptance. Section 14 applies.

8.4. Rights in the delivered work pass to the Client on release of payment, unless the parties have agreed otherwise in writing on the Deal.

9. Money

9.1. Each User has an internal Balance with AfterWorc, denominated in euro. Amounts are recorded in cents.

9.2. Top-up is by bank transfer to the account we specify, quoting the payment reference we issue. Funds are credited after we have matched the transfer against our bank statement. This is done by a person and may take one to three business days.

9.3. When a Deal is concluded, the agreed amount is moved from the Client's Balance into escrow for that Deal. Escrowed funds are not available to either party while the Deal is open.

9.4. On release, the amount is credited to the Professional, less the commission (section 10). Commission is charged only at release. No commission is charged on a Deal that is cancelled without release.

9.5. Withdrawal is to a bank account in your name. We may require verification before a withdrawal.

9.6. We do not pay interest on your Balance. Your Balance is not a bank deposit and is not covered by a deposit guarantee scheme.

9.7. We may withhold a release or a withdrawal where we are required to do so by law, where a dispute is open, or where we have a reasonable suspicion of fraud. We will tell you the reason and how long we expect the hold to last.

10. Fees

10.1. The standard commission is 10% of the Deal value, charged at release. The commission that applies to a Deal is the one in force when the Deal is concluded; later changes to our rates do not affect Deals already concluded.

10.2. Early registration benefits. Users who registered during the early registration period receive:

• a reduced commission of 5% on Deals concluded before 1 January 2027;
• for Professionals, no commission on the first three Deals;
• for the first 100 Professionals, a €20 promotion credit (section 11).

These benefits are personal, non-transferable, and cannot be exchanged for money.

10.3. We publish our rates on the Platform. We may change the standard rate for future Deals with at least 30 days' notice; the benefits in 10.2 will be honoured on their own terms.

10.4. Prices shown may exclude VAT. Where VAT is due, it is added and shown before you commit.

11. Promotion credit

11.1. Promotion credit is granted by AfterWorc and can be spent only on paid Platform services, such as promotion of a profile or an offer.

11.2. Promotion credit has no cash value. It cannot be withdrawn, exchanged for money, transferred to another User, or used to fund a Deal. It is held on a separate account from your money and is never mixed with it.

11.3. Promotion credit expires on the date shown when it is granted. Expired credit is not restored.

12. Reviews and ratings

12.1. A review may be left only after a Deal has actually been completed with a movement of funds. Reviews on Deals that did not happen are removed.

12.2. Reviews are mutual and are published after both sides have submitted, or after the review period ends. The reviewed party has the right to publish one reply.

12.3. We remove reviews that break section 6. We do not remove a review because it is unfavourable.

13. Content moderation

13.1. We may remove content, restrict its visibility, or restrict an account where these Terms or the law have been broken.

13.2. Any such measure comes with a statement of reasons, delivered to you, stating what was decided, the ground for it, the facts relied on, whether automated means were used, and how to appeal.

13.3. You may report unlawful content through the Platform. We acknowledge reports, decide them in a timely manner, and inform both the reporter and the affected User of the outcome.

13.4. You may appeal any moderation decision through our internal complaint-handling procedure, free of charge, within six months. An appeal is decided by a person, not by an algorithm. You may also use an out-of-court dispute settlement body or the courts.

13.5. Decisions that restrict an account are taken or confirmed by a person. Automated tools may flag; they do not decide.

14. Disputes between Users

14.1. Parties are expected to resolve disputes between themselves first, through the Deal's messages.

14.2. Where they cannot, either party may escalate to AfterWorc support. We review the evidence held on the Platform — the agreed scope, the delivered work, the message history — and take a decision on the release of escrowed funds. Our decision binds the movement of funds we hold; it does not determine the parties' rights under their contract, and does not prevent either party from going to court.

14.3. We may hold escrowed funds until the dispute is resolved.

15. Suspension and termination

15.1. You may close your account at any time. Closure does not cancel open Deals, escrowed funds or amounts due.

15.2. We may suspend or terminate an account for a serious or repeated breach of these Terms, for unlawful activity, or where required by law. Except where the law forbids it, you will receive a statement of reasons and the right of appeal under section 13.

15.3. On termination we settle your Balance in the ordinary way, subject to any lawful hold.

16. Liability

16.1. Nothing in these Terms excludes liability for intentional wrongdoing or gross negligence, for death or personal injury, or any liability that cannot be excluded under Estonian law. If you use the Platform as a consumer, your statutory rights are not affected.

16.2. Subject to 16.1, we are not liable for the acts or omissions of other Users, for the quality or legality of work delivered, or for indirect or consequential loss.

16.3. Subject to 16.1, our aggregate liability to you in relation to any Deal is limited to the commission we charged on that Deal.

16.4. The Platform is provided with reasonable skill and care. We do not warrant uninterrupted availability.

17. Changes to these Terms

17.1. We may change these Terms. Changes that materially affect your rights or obligations take effect no earlier than 15 days after we notify you, and we will tell you what changed.

17.2. If you do not accept the change you may close your account before it takes effect. Continuing to use the Platform after that date means you accept the new version.

17.3. Every version we have published remains available, and we record which version you accepted and when.

18. Governing law and disputes with us

18.1. These Terms are governed by the law of the Republic of Estonia. If you are a consumer resident in another EU or EEA state, you keep the protection of the mandatory rules of your country of residence.

18.2. Disputes are subject to the jurisdiction of the courts of the Republic of Estonia. A consumer may also bring proceedings in the courts of their place of residence, and may use the Consumer Disputes Committee of the Estonian Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet).

18.3. Nothing here prevents you from complaining to a supervisory authority.

19. Contact

Afterworc OÜ, Mäealuse tn 10/2, Mustamäe linnaosa, Tallinn, Harju maakond, 12618, Estonia.

info@afterworc.com